FAQs

Events

General Information

Thank you for choosing Veterans Memorial Auditorium as your destination for unforgettable arts and entertainment experiences. In this section, we have compiled a list of frequently asked questions to help you plan your visit to the Dance Factory's premier venue.

1. How can I purchase tickets?

At Dance Factory, we believe in providing a seamless ticketing experience. You can purchase tickets for all our performances and events through our official website, our mobile app, or by visiting our box office in person. Our online ticketing system allows you to select your desired seats, review pricing options, and conveniently make secure payments.

2. Are there discounts available for group bookings?

Yes, we offer exciting discounts for group bookings. Whether you are planning a corporate outing, a school trip, or a social gathering, our group discounts make it easier for you to enjoy breathtaking performances together. Please contact our dedicated group sales team for more information and to make your reservations.

3. Is parking available at the venue?

Parking facilities are available at Veterans Memorial Auditorium. We understand the importance of convenient parking, especially when attending events. Our venue offers ample parking spaces within close proximity, ensuring a hassle-free experience for all guests.

Accessibility

1. Is the venue accessible for individuals with disabilities?

We strive to create an inclusive environment and make accommodations for guests with disabilities. Veterans Memorial Auditorium is equipped with ramps, elevators, and accessible seating options. Additionally, we have trained staff members available to assist individuals with special needs during their visit.

2. Can I bring my service animal to the venue?

Service animals are welcome at Veterans Memorial Auditorium. We understand the importance of these animals to their owners and their role in providing assistance. However, we kindly request that you inform us in advance to ensure we can make the necessary arrangements to accommodate both you and your service animal comfortably.

Food and Beverages

1. Are food and beverages available for purchase at the venue?

A wide range of food and beverage options are available at Veterans Memorial Auditorium. From light snacks to complete meals, we have something to satisfy every palate. Our concessions area offers a variety of choices, including vegetarian and gluten-free options, ensuring that everyone can enjoy their visit.

2. Can I bring outside food or beverages into the venue?

In general, outside food and beverages are not allowed inside Veterans Memorial Auditorium. However, we understand that some guests may have dietary restrictions or special requirements. If you have specific needs, please contact our team in advance, and we will do our best to accommodate you.

Additional Information

1. Are there age restrictions for attending performances?

While many of our performances are suitable for all ages, some may have age restrictions due to content or licensing regulations. We highly recommend checking the event details or contacting our customer service team for specific information regarding age restrictions for a particular performance.

2. Can I exchange or refund my tickets?

At Dance Factory, we understand that unforeseen circumstances may arise. We have a ticket exchange and refund policy in place, subject to certain terms and conditions. Please visit our website or contact our box office for more information on our ticket exchange and refund policy.

3. Is photography and recording allowed during performances?

The general policy at Veterans Memorial Auditorium is that photography and recording of any kind are not allowed during performances. We strive to create an immersive experience for everyone attending, and we kindly request that all electronic devices be turned off or set to silent mode throughout the event.

Contact Information

For any further inquiries or assistance, please feel free to contact us:

Thank you for choosing Veterans Memorial Auditorium as your preferred venue for exceptional arts and entertainment experiences. We are excited to welcome you to Dance Factory's state-of-the-art facility and ensure that your visit is nothing short of extraordinary.

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