Security & Policies - Dance Factory

Ensuring Safety and Security at Dance Factory

At Dance Factory, we prioritize the safety and well-being of our visitors. We have implemented stringent security measures and comprehensive policies to create a secure environment for everyone.

1. Physical Security

Our state-of-the-art facility is equipped with advanced security systems, including surveillance cameras and secure access points. This ensures that only authorized individuals have entry to the premises, minimizing any potential risks.

1.1 Access Control

To guarantee the safety of our visitors, access to Dance Factory is strictly controlled. Only those with valid tickets or authorized personnel are allowed entry into the venue.

1.2 Dedicated Security Personnel

We have a team of highly trained security personnel who are present onsite during all events and performances. They are readily available to address any security concerns and maintain a safe atmosphere for all attendees.

2. Emergency Preparedness

At Dance Factory, we prioritize being prepared for any unforeseen circumstances. Our emergency procedures are developed with utmost care to ensure the safety and well-being of our visitors and staff.

2.1 Emergency Evacuation

We have well-defined evacuation plans in place, which are regularly practiced to ensure swift and orderly evacuations if necessary. Exit points are clearly marked, and our staff is trained to assist visitors during emergencies.

2.2 First Aid and Medical Assistance

In the event of any medical emergencies, our trained staff is equipped to provide immediate first aid and coordinate external medical assistance, if required.

3. COVID-19 Health and Safety

In light of the ongoing COVID-19 pandemic, we have implemented additional health and safety measures to protect our visitors and staff.

3.1 Enhanced Cleaning and Sanitization

We follow strict cleaning protocols between events, ensuring that all high-touch surfaces and common areas are regularly disinfected. Hand sanitization stations are available throughout the premises.

3.2 Social Distancing Measures

To facilitate social distancing, we have reduced venue capacity and arranged seating to ensure appropriate distance between individuals or groups. We kindly request our visitors to adhere to these guidelines during their visit.

3.3 Face Coverings

Following local health guidelines, we require all visitors and staff to wear face coverings within Dance Factory premises. This measure helps protect everyone by reducing the spread of the virus.

4. Audience Etiquette and Policies

For the enjoyment and comfort of all visitors, we have established certain etiquette and policies.

4.1 Arriving On Time

We recommend arriving at least 30 minutes before the scheduled start time of any event to allow sufficient time for security checks and finding your seats.

4.2 Photography and Recording

To ensure the privacy of performers and artists, the use of cameras, video recording devices, or any other similar equipment is strictly prohibited during performances, unless otherwise permitted.

4.3 Prohibited Items

For everyone's safety and convenience, we have a list of prohibited items that cannot be brought into the venue. This includes weapons, drugs, alcohol, and any other items that may pose a threat to others.

4.4 Dress Code

While there is no strict dress code, we encourage our visitors to dress appropriately for the occasion, keeping in mind the performing arts atmosphere.

4.5 Ticket Policies

All ticket purchases are subject to our specific policies, including refund, exchange, and reselling guidelines. We encourage visitors to review these policies before making a purchase.

5. Accessibility

Dance Factory is committed to providing accessible facilities and experiences for all visitors.

5.1 Wheelchair Accessibility

Our venue is wheelchair accessible, with designated seating areas and ramps for easy access. We also have accessible restroom facilities to cater to the needs of individuals with mobility challenges.

5.2 Assisted Listening Devices

We offer assisted listening devices upon request to ensure that individuals with hearing impairments can fully enjoy performances.

5.3 Accommodations for Special Requirements

If you have any special requirements or need additional assistance during your visit, please contact our customer service team in advance, and we will do our best to accommodate your needs.

Experience the Best in Performing Arts at Dance Factory

At Dance Factory, we strive to provide an unforgettable experience for all visitors. With our unwavering commitment to safety, security, and comprehensive policies, you can relax, immerse yourself in the performances, and create lasting memories.

Join us at Dance Factory for an extraordinary journey into the world of performing arts.