Buying Tickets / Policies - Dance Factory
Events
Introduction
Welcome to Dance Factory's Buying Tickets / Policies page. We are thrilled that you are considering joining us for an unforgettable arts and entertainment experience in the world of Performing Arts. In this comprehensive guide, we will provide you with all the necessary information regarding our ticket policies and the ticket purchasing process. Read on to ensure a smooth and delightful experience from the moment you decide to attend one of our captivating performances.
Ticket Purchase Options
At Dance Factory, we understand the importance of offering our valued visitors flexibility when it comes to ticket purchases. We provide multiple options to suit your preferences:
1. Online Ticket Purchase
Experience the convenience of purchasing tickets from the comfort of your own home. Simply visit our website and navigate to the "Tickets" section to explore our upcoming shows and events. Select your desired performance, choose your seats, and complete the secure online transaction using your preferred payment method. Once your purchase is confirmed, you will receive an email with your e-tickets, which can be easily printed or scanned directly from your mobile device upon arrival at the venue. Avoid the hassle of waiting in line and ensure your spot at the show with a few simple clicks.
2. Box Office Ticket Purchase
For those who prefer a more personal touch, our Box Office is also available for ticket purchases. Located at our physical venue, our friendly staff will assist you in selecting the perfect seats for your chosen performance. We accept various payment methods, including cash, credit/debit cards, and contactless payments. Visit our Box Office during its operating hours to ensure you secure your tickets and take advantage of any special promotions or offers that may be available.
3. Phone Ticket Purchase
If you have any questions or require assistance during the ticket purchasing process, our dedicated customer service team is just a phone call away. Simply contact our Ticket Sales hotline, provided on our website, and our knowledgeable representatives will guide you through the process step by step. Feel free to ask any questions you may have or seek recommendations for the best seats based on your preferences.
Ticket Policies
1. Refund Policy
At Dance Factory, we understand that unexpected circumstances may arise, preventing you from attending a show. We offer a flexible refund policy to accommodate such situations. If you need to cancel your tickets, please notify us at least 48 hours before the scheduled performance to be eligible for a refund. Refunds will be processed using the original payment method, and a small processing fee may apply.
2. Rescheduling Policy
In case you cannot attend the performance on the originally scheduled date, we also provide the option to reschedule your tickets for another available performance. Please contact our Box Office or our Ticket Sales hotline at least 24 hours before the show to arrange the rescheduling. A rescheduling fee may apply, and availability is subject to capacity.
3. Lost or Stolen Tickets
If your tickets are lost or stolen, please notify us as soon as possible. Our team will assist you in ensuring that your access to the performance is not compromised. Replacement tickets can be issued upon verification of your identification and purchase details. Please note that a small administrative fee may be charged for ticket reissuance.
4. Ticket Validity
All tickets for Dance Factory performances are valid only for the specified date and time as indicated on the ticket. Please ensure that you arrive at the venue on time to avoid missing any part of the show. Latecomers may be subject to restricted seating or denied entry until a suitable break in the performance.
Conclusion
We hope this detailed guide on Dance Factory's Buying Tickets / Policies has provided you with the necessary information to plan your visit smoothly. Whether you choose to purchase tickets online, through our Box Office, or via phone, we assure you a hassle-free experience from start to finish. Our ticket policies are designed to accommodate various situations, ensuring your satisfaction as our valued audience member. We look forward to welcoming you to Dance Factory and providing you with an exceptional arts and entertainment experience in the captivating world of Performing Arts.
